If you are not fully satisfied with your gift basket, we will promptly exchange or refund the cost of the basket, less a 15% restocking fee. All we ask is that you call us at (800) 691-0059 and return the basket to us, in its original condition, within 15 days. Items which have been personalized or engraved cannot be returned or exchanged.
If you have received a basket with broken contents, please call us within 10 days at (800) 691-0059. We will arrange to replace the damaged items, or the entire basket, if necessary.
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